Better Than School Enterprises LLC Privacy Policy

Effective Date: September 18, 2026
Last Updated: September 18, 2026

​

Better Than School Enterprises LLC (“Better Than School,” “BTS,” “we,” “us,” or “our”) respects your privacy and is committed to responsibly handling personal information.

​

This Privacy Policy describes how we may collect, use, disclose, retain, and protect personal information in connection with our website, educational programs and activities, events, communications, registrations, inquiries, donations or payments, and other interactions with Better Than School.

​

This policy also applies to the Better Than School Community Line, our phone and text messaging program. Additional terms applicable specifically to text messaging are available in our SMS Terms & Conditions.

Information We May Collect

Depending on how you interact with us, we may collect information such as your name, email address, telephone number, mailing address, organization or school affiliation, information submitted through forms, registration or program-related information, communications you send to us, payment or transaction-related information, and other information you voluntarily provide.

 

When a parent, guardian, or other authorized adult interacts with us concerning a student or program participant, we may also receive information about that participant that is reasonably necessary for registration, communication, program administration, safety, transportation, participation, or related purposes.

​

When you use our website or online services, certain technical or usage information may also be collected automatically by us or by service providers that support the operation of our website. This may include information such as IP address, browser or device type, referring pages, pages visited, and similar information.

​

We do not necessarily collect every type of information described above from every person.

How We Collect Information

We may collect information directly from you when you contact us, complete a form, register for a program or event, make an inquiry, subscribe to communications, make a payment or donation, participate in an activity, communicate with our staff, or otherwise provide information to us.

​

We may also receive information from parents or guardians, schools, program partners, service providers, or other persons or organizations involved in providing or supporting our programs and services, where appropriate.

​

Certain information may also be collected automatically when you interact with our website or other technology.

How We May Use Information

We may use personal information to operate and administer our programs and organization; communicate with families, participants, customers, donors, partners, schools, and members of the public; respond to inquiries and requests; process registrations, transactions, payments, or donations; coordinate events and activities; provide customer or participant support; send information that a person has requested or agreed to receive; maintain organizational and program records; improve our programs, services, communications, or website; maintain security and prevent misuse; satisfy contractual or grant-related obligations where applicable; comply with legal requirements; and carry out other purposes disclosed when information is collected.

​

We may also use information for reasonable internal administrative purposes that are consistent with the reason the information was provided.

How We May Disclose Information

We may disclose personal information when reasonably necessary to operate our organization or provide our programs and services.

For example, information may be provided to service providers, contractors, consultants, payment processors, technology providers, program partners, professional advisors, or other organizations that perform services for or on behalf of Better Than School.

​

Information may also be disclosed when reasonably necessary to comply with law, legal process, governmental requirements, contractual obligations, or requests from appropriate authorities; to protect the rights, safety, or property of Better Than School or others; to investigate fraud, misuse, or security concerns; or in connection with an organizational restructuring, financing, transfer, merger, sale, or similar business transaction.

​

Better Than School does not sell personal information as part of its ordinary business operations.

​

We do not share personal information, telephone numbers, or SMS consent opt-in data with third parties or affiliates for their own marketing or promotional purposes.

​

We do not share mobile opt-in information or SMS consent with anyone.

SMS and Text Messaging Privacy

If you choose to receive text messages from Better Than School, including through the Better Than School Community Line, we may collect your telephone number, your consent to receive messages, basic contact information associated with your request or relationship with us, and information contained in your communications with us.

​

Depending on the type of communications to which you have opted in, messages may include responses to inquiries, customer or family support, program information, registration or event information, reminders, community announcements, fundraising or donation-related communications, promotional communications, or other messages that you have agreed to receive.

We use SMS information to provide the communications and services you requested, administer our messaging program, respond to you, and maintain appropriate records relating to those communications.

​

You may opt out of SMS messages at any time by replying STOP to a message from us. You may reply HELP for assistance or contact us using the information at the end of this policy.

​

Additional information about our text messaging program is available in our SMS Terms & Conditions.

Payments and Donations

When you make a payment or donation, payment-related information may be collected or processed by a payment processor or other third-party service provider.

​

Better Than School may receive information about the transaction, such as your name, contact information, transaction amount, transaction status, or similar records. Payment providers may maintain and process financial information under their own terms and privacy practices.

Cookies and Similar Technologies

Our website may use cookies or similar technologies that support basic website functionality, security, analytics, preferences, or improvement of our online services.

​

Some features of our website may be provided through third-party services that use their own technologies and operate under their own privacy policies.

​

Your browser or device may provide controls that allow you to limit or disable certain cookies.

Third-Party Websites and Services

Our website, communications, or programs may contain links to websites, platforms, payment services, registration systems, social media services, or other services operated by third parties.

​

This Privacy Policy does not govern the independent privacy practices of those third parties. We encourage you to review their privacy notices when providing information directly to them.

Information Concerning Children

Better Than School provides programs and activities that may serve children and young people. Our general website, inquiry forms, and public communication channels are intended primarily for parents, guardians, educators, partners, and other adults.

​

We do not knowingly seek to collect personal information online directly from children under 13 without appropriate parent or guardian involvement or authorization where required.

 

Parents, guardians, schools, and other authorized adults may provide information about children in connection with participation in our programs or services. We may use that information for appropriate program-related purposes, including registration, communication, administration, safety, transportation, participation, reporting, and delivery of services.

​

A parent or guardian with a question or concern regarding information about a child may contact us using the information below.

Data Retention

We may retain personal information for as long as reasonably necessary for the purposes for which it was collected, to administer our programs and operations, maintain appropriate business or program records, meet contractual or funding requirements, resolve disputes, protect our interests, and comply with applicable law.

​

Retention periods may vary depending on the type of information and the circumstances in which it was collected.

Information Security

We take reasonable steps designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

​

However, no website, electronic communication, storage system, or method of transmitting information can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information.

Your Privacy Choices and Requests

You may contact us to ask questions about our privacy practices or to request access to, correction of, or deletion of personal information associated with you.

​

Depending on the circumstances and applicable law, certain requests may be subject to verification, limitations, exceptions, or record-retention requirements.

​

You may unsubscribe from marketing email communications using the unsubscribe method provided in the communication, where available. You may opt out of SMS communications by replying STOP.

​

Residents of jurisdictions that provide additional privacy rights may exercise those rights as provided by applicable law. We will handle qualifying requests in accordance with applicable legal requirements.

​

Maryland, for example, provides qualifying residents with certain rights regarding covered businesses under the Maryland Online Data Privacy Act, including rights relating to access, correction, deletion, and certain uses or disclosures of personal data. Whether particular statutory requirements apply depends on the circumstances and coverage requirements of the law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our programs, operations, technology, legal requirements, or privacy practices.

​

When we update the policy, we will revise the “Last Updated” date displayed at the top of this page. Where required or appropriate, we may provide additional notice of material changes.

​

We encourage you to review this Privacy Policy periodically.

Contact Us

Questions, concerns, or requests regarding this Privacy Policy or our privacy practices may be directed to:

Better Than School Enterprises LLC
Email: fwright@betterthanschools.com

 

For assistance with the Better Than School Community Line, you may also text HELP to (240) 875-4751.